FREQUENTLY
ASKED
BELOW YOU WILL FIND A LIST OF
FREQUENTLY ASKED QUESTIONS
(simply scroll down the list)
If you have any further queries about PARTchild regulations training please do not hesitate to contact us by email, phone or Facebook Messenger.
Can I book/pay by credit card the same day of the tour?
Yes, you can book and pay using credit/debit card the same day of the event if available.
How long are the tours?
How many days a week are the tours available?
How far in advance should we book our tour?
The months of June, July and August can be extremely busy. We recommend securing your tour as soon as you know which date you will be in the area. We are limited to 6 people per tour, so please keep this in mind when booking.
How safe is the Tiki Taxi?
The Tiki Taxi is completely overbuilt for safety, there are seats for every passenger as well as a safety railing. The Tiki Taki usually operates at 5 MPH or less. You must be 270 Lbs or less to board. As it pertains to Covid - Please follow CT Covid guidelines, if you feel sick, stay home. We sanitize all high touch surfaces between tours.
I’m not a strong swimmer. Will I still be able to participate?
Yes! All of our guests are provided USCG approved lifejackets to wear while under way, and we often have complete non-swimmers enjoy our program. If you are uncomfortable on the water, even with the lifejacket, you should avoid this activity
I’m physically challenged. Will I still be able to participate?
Yes, but know that our Tiki Taxi is a boat that is boarded from a floating dock. You must be able to navigate up to a 45º incline for the ramp to our dock and be able to step up or down to board. If you use a wheelchair or walker, we do not recommend this activity for your safety. You must be 270 Lbs or less to board.
What should I bring?
Sunscreen, hats and sunglasses are recommended. Beach attire with water shoes, sandals or flip flops are appropriate. If its cool a light jacket, wind breaker, sweat shirt or rain jacket is a good idea. We provide hand sanitizer which will be required to be used before we depart. We welcome small coolers for your favorite drinks and snacks.
Can we bring snacks and other drinks?
You may bring snacks if you would like to but please note, we are not a catering facility and have limited space for food items and trash. We welcome small coolers for your favorite drinks and snacks. Captain reserves the right to end the tour early if any passenger becomes over intoxicated. No Kegs or Handles please.
What should I not bring?
We cannot accomodate pets of any kind. Please no glass or red wine. You are not permitted to board our Tiki Taxi with any of the following; illegal drugs, fireworks, firearms or weapons. Smoking of any substance is prohibited. The Captain will terminate a tour and alert marine police if there is suspicion of any illegal activity.
What happens in the event of bad weather?
We will go out in rain, the top will keep you dry however, your safety is our primary concern. We will not go out in storms or dangerous conditions. In the event of bad weather, we will attempt reschedule you to a different day. If we are not able to reschedule during the same calendar year, all monies paid will be refunded (less booking fees).
Is there a restroom aboard?
No, we strongly suggest you use a shore facillity before the trip begins.
What is your cancellation policy?
Cancellations with a 72 hour advance notice will result in no charge. Canceling your reservation after the 72 hour window is non-refundable unless Capt. John has to cancel the reservation. Unfortunately, this includes arriving under the influence of drugs or alcohol, arriving late, forgetting your ID, no shows, personal emergencies or personal mishaps. If Capt. John has to cancel the reservation due to inclement weather or any other reason, you may reschedule or receive a refund. Weather cancellations are determined only by Capt. John. Weather must be inclement at our location at your specific scheduled time. No exceptions. Thank you for understanding our policy.
I have a medical condition, should I be concerned?
If you have any medical conditions that you are concerned with you should consult your Physician for his or her professional advice. You must be 270Lbs or less to board. Captain John's Tiki Tours will not be responsible for any injury or illness caused by your participation aboard our vessels.
Can I bring my children?
We DO NOT have acommodations for infants or toddlers. For safety, we reccomend children accompanied by a parent or legal guardian be 50lbs and up. The railings are semi open and would be easy for a small child to get through.
Can I bring more that 6 passengers?
NO. The USCG regulates all charter boats to 6, no exceptions. However - our new home at The Village in Stamford has both an outdoor restaurant, The Wheel, and dockside beer garden by Cisco Brewers. Call or text for larger group options.